Privacy Policy

MyAngels Privacy Policy

Effective Date: March 15, 2025

1. Introduction

Welcome to MyAngels! MyAngels, a U.S.-registered company, operates globally and is committed to ensuring the privacy of its users regardless of their location. We comply with U.S. laws and international data protection regulations, including GDPR, where applicable.

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the MyAngels platform, whether via our website, mobile app, or other services (collectively referred to as "the Platform").

By using the MyAngels platform, you agree to the practices described in this policy. Please read this Privacy Policy carefully to understand how we handle your information.

2. Data Controller

The data controller responsible for your personal data is MyAngels, Inc., registered in the United States, with a registered office at 1717 Pennsylvania Avenue, NW, Suite 1025, Washington, DC 20001.

For any inquiries or concerns regarding this policy, please contact our Data Protection Officer (DPO) at:

• Email: contact@myangels.com
• Address: MyAngels, Inc., 1717 Pennsylvania Avenue, NW, Suite 1025, Washington, DC 20001

3. Data We Collect

3.1. Personal Information You Provide

We collect personal information directly from you when you interact with our Platform, including:

• Account Information: First name, last name, email address, password, and profile information (e.g., profile photo, bio, etc.).
• Demographic and Personal Data: Optional information such as location, gender, age, religious views, health information, and other preferences.
• Billing Information: Not collected, as MyAngels currently does not process payments. If this changes, we will update this policy.
• Communication Data: Messages sent via support, feedback forms, or email.

Some fields are mandatory, while others are optional. You can choose to make certain information public or private based on your preferences.

3.2. Automatically Collected Information

We automatically collect certain information when you use the Platform:

• Usage Data: Pages viewed, features used, session length.
• Device Information: IP address, browser type, operating system.
• Cookies and Tracking Technologies: Used for site analytics and experience enhancement (see Section 9).

3.3. Third-Party Data

If you connect MyAngels to third-party services (e.g., social media logins), we may access authorized shared data.

4. How We Use Your Data

4.1. To Provide and Improve the Platform

• Enable account creation and access.
• Personalize recommendations and user experience.
• Facilitate communication (e.g., sending blessings, messages).

4.2. Communication and Support

• Send platform updates and account notifications.
• Respond to inquiries and support requests.
• Notify users of changes to policies.
• Send marketing materials with user consent (opt-out available).

4.3. Analytics and Research

• Analyze usage patterns to improve services.
• Conduct research on trends and engagement.

4.4. Legal Compliance

• Maintain records for tax and regulatory purposes.
• Protect users from fraud or security threats.

5. Child Safety and Age Restrictions

5.1 MyAngels is not intended for children or minors.

We do not target children under the age of 13 or minors under 18. The MyAngels platform is designed exclusively for use by adults, and by creating an account, users confirm that they are at least 18 years old.

5.2 Data Collection

When users open an account on MyAngels, we collect personal information necessary for providing services on the platform. This may include name, contact details, therapy preferences, and location-based data (if permitted by the user).

We do not knowingly collect or store personal data from children. If we discover that a user is underage, we will delete their account and data promptly.

5.3 Content Sharing

MyAngels allows users to share public video content outside the app, such as through external links or social media. However, it is not possible for users to share materials directly within the MyAngels platform (e.g., through private messaging or file uploads between users).

5.4 Parental Guidance

We encourage parents and guardians to monitor their children’s app usage and internet activity. If you believe a child has created an account on MyAngels, please contact us immediately at contact@myangels.com so we can take appropriate action.

6. Legal Basis for Processing Data

We process your data based on:

• Consent: For marketing communications and cookies.
• Performance of a Contract: To enable MyAngels' features.
• Legitimate Interest: For fraud prevention, analytics, and service improvements.
• Legal Obligation: To comply with regulations.

7. Data Sharing and Disclosure

We do not share personal data except as follows:

7.1. Service Providers

We may share data with:

• Hosting and infrastructure providers.
• Analytics platforms (e.g., Google Analytics).

7.2. Legal and Regulatory Authorities

We may disclose data when required by law or to protect platform security.

7.3. Business Transfers

In the case of mergers or acquisitions, your data may be transferred with prior notice.

7.4. Other Users

Certain profile elements (e.g., username, profile picture) may be visible to others.

8. User Rights

Users have the following rights regarding their personal data:

• Access: Request copies of your data.
• Rectification: Correct inaccurate information.
• Erasure: Request data deletion.
• Restriction of Processing: Limit processing under certain conditions.
• Data Portability: Receive a structured copy of your data.
• Withdrawal of Consent: Revoke consent at any time.

To exercise these rights, contact our DPO at contact@myangels.com.

9. Cookies and Tracking Technologies

MyAngels uses cookies for:

• User experience enhancement.
• Site analytics.
• Personalized content (with consent).

Users can manage cookie preferences through browser settings. See our Cookie Policy for details.

10. Data Retention

We retain data based on:

• Account Data: Stored while the account is active.
• Transactional Data: Retained for legal compliance (period to be determined).
• Marketing Data: Stored until users opt out.

11. Data Security

We implement:

• Encryption: Sensitive data encrypted in transit and at rest.
• Access Controls: Restricted to authorized personnel.
• Regular Audits: Ongoing security assessments.

Despite these measures, no system is 100% secure. Users will be notified in case of a data breach.

12. Children's Privacy

MyAngels is not intended for children under 13. If data from a minor is detected, it will be deleted. Parents may request removal by contacting us at contact@myangels.com.

13. International Data Transfers

MyAngels may transfer data globally. We ensure compliance with legal data protection standards such as Standard Contractual Clauses (SCCs).

14. Changes to This Privacy Policy

We reserve the right to update this policy. Users will be notified of significant changes via email or in-app notification. Continued use of the Platform after updates constitutes acceptance of the changes.

15. Contact Information

For questions about this Privacy Policy or personal data handling, contact us at:

• Email: contact@myangels.com
• Mailing Address: MyAngels, Inc., 1717 Pennsylvania Avenue, NW, Suite 1025, Washington, DC 20001
• DPO Contact: contact@myangels.com

Additional Considerations

What Happens If You Don’t Provide Certain Information?

If you don’t provide an email or phone number, we cannot create an account for you.

Service Providers

We share necessary information with trusted providers for:

• Security monitoring
• Payment processing (if applicable in the future)
• Technical infrastructure
• Customer support
• Research and analytics

Managing Your Privacy

You can access and modify your privacy settings in your account.

You have the right to delete your account or request specific data removal.

By using MyAngels, you acknowledge and agree to this Privacy Policy.