Terms and Conditions

MyAngels is a U.S.-registered company that operates globally, providing users with access to its platform from various countries around the world. By accessing or using MyAngels, users acknowledge that the platform is governed by U.S. laws, and its services are subject to U.S. regulations. However, MyAngels strives to ensure compliance with applicable local laws in the regions where it operates.

Introduction

Purpose of the Document

Welcome to MyAngels! These Terms and Conditions govern your access to and use of our platform, which is dedicated to empowering Energy, Soul, Spirit, and Body through spiritual growth, community support, and positivity. This document outlines your rights and responsibilities as a user and our commitments regarding your data and the services we provide. By following these terms, we can create a safe and nurturing environment for all members of our community.

Acceptance of Terms

By accessing or using MyAngels, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, we kindly ask you to refrain from using our platform. Your continued use of MyAngels indicates your acceptance of these terms, as well as any future updates or modifications.

Effective Date

These Terms and Conditions are effective as of March 15, 2025. We may update these terms from time to time to reflect changes in our services, legal requirements, or community needs. Significant changes will be communicated to you through the platform or via other communication channels. Your ongoing use of MyAngels following such updates signifies your acceptance of the revised terms.

User Engagement and Community Values

At MyAngels, we value the input and engagement of our users. We encourage open communication and community participation. Should you have any questions, concerns, or feedback regarding these Terms and Conditions, please feel free to reach out to our support team at contact@myangels.com. Your voice matters in creating a positive space for spiritual growth.

Definitions

This section outlines key terms used throughout the Terms and Conditions. Understanding these definitions is essential for navigating the MyAngels platform.

User: Any individual who accesses or uses the MyAngels platform, whether by creating an account or browsing without registration. Example: A User may be someone who downloads the app to explore spiritual content without signing up.
Account: A personalised profile created by a User on the MyAngels platform that allows them to access features, connect with others, and receive personalised content. Example: Users must create an Account to send and receive blessings and connect with spiritual practitioners.
Services: The functionalities and features offered by MyAngels are designed to empower Energy, Soul, Spirit, and Body through meaningful connections and positive interactions. These include, but are not limited to:
- Sending Light – Share uplifting energy with others to promote well-being.
- Good Thoughts (Blessings) – Send and receive blessings to support personal and collective spiritual growth.
- Angels – Engage with the community by offering or receiving spiritual encouragement and guidance.
- Wishes – Users can post their wishes, and others can support them to help make them come true.
- Events – Participate in gatherings and experiences focused on enhancing Energy, Soul, Spirit, and Body, posted by accredited therapists and practitioners.
- Stories – Explore and share positive stories, insights, and knowledge from accredited users, fostering a community built on uplifting and transformative content.
- Videos – Watch and learn from videos posted by therapists, offering guidance, teachings, and insights into various spiritual and well-being practices.
- Connecting with Spiritual Practitioners – Find and engage with therapists, healers, and guides suited to your journey.
- AI-Powered Guidance – Receive personalized insights on therapies and spiritual practices tailored to your needs.
These services are designed to create a supportive and positive environment where users can grow spiritually and connect with others on a meaningful level.
Content: Any information, text, video, wish, story, event, graphics, or multimedia shared by Users on the platform, including messages, posts, and comments. Example: A User may post a personal reflection or share an inspirational quote within the community.
Personal Data: Any information that can identify a User, such as name, email address, and preferences, which is collected and processed in accordance with GDPR regulations. Example: When a User registers, their email address is considered Personal Data and is protected under privacy laws.
Third Parties: Entities or individuals that are not directly affiliated with MyAngels but may interact with Users through advertising, partnerships, or external services. Examples include:
- Wellness organisations collaborating with MyAngels to offer exclusive content.
- Spiritual practitioners or therapists providing services through independent agreements.
- Advertising partners showcasing relevant offerings to Users.
- Technology integrations (e.g., video streaming, AI tools) that enhance the MyAngels experience.
These third parties operate independently from MyAngels, and their services, content, or advertisements are subject to their own terms and policies.
Privacy Policy: The document that outlines how MyAngels collects, uses, and protects Users' Personal Data, ensuring compliance with GDPR and other relevant regulations. Example: Users should review the Privacy Policy to understand how their information is handled.
Community: The collective group of Users interacting on the MyAngels platform, sharing experiences, support, and blessings with one another. Community engagement is fostered through personal connections, where Users who mutually accept each other as friends can chat directly. To fully participate in the MyAngels experience, Users are encouraged to build meaningful connections with others. Expanding one’s network enables Users to send and receive Light, Good Thoughts (Blessings), and Angels, increasing the positive energy exchanged within the community. The more connections a User has, the greater their ability to give and receive spiritual support, fostering a deeply interconnected and uplifting environment.

User Obligations

This chapter outlines the responsibilities and requirements that Users must adhere to while using the MyAngels platform. Understanding these obligations is crucial for maintaining a positive and supportive community.

Eligibility Requirements

Age Requirement: Users must be at least 18 years old to create an Account on MyAngels. If a User is under 18, they may only use the platform with the consent of a parent or guardian who is also a User. Example: A User who is 16 years old must obtain permission from their parents before using the platform.

Legal Capacity: Users must have the legal capacity to enter into contracts and obligations. By creating an Account, Users affirm that they meet this requirement. Example: Users who are declared legally incompetent by a court are not eligible to use the platform without proper representation.

Responsibilities of Users

Providing Accurate Information: Users are required to provide true, accurate, and complete information during the registration process and while using the platform. This includes, but is not limited to, their name, email address, and any other requested details. Example: A User must update their profile if their email address changes to ensure ongoing communication regarding their account.
Account Security: Users are responsible for maintaining the confidentiality of their Account credentials, including their password. They must notify MyAngels immediately of any unauthorised use of their Account or any other security breach. Example: If a User suspects that their Account has been compromised, they should change their password and report the incident to MyAngels support.
Respectful Interaction: Users must engage with others respectfully and contribute to a positive and supportive community. Harassment, hate speech, bullying, discrimination, or any form of harmful behaviour will not be tolerated. If a User encounters abusive comments, threats, or inappropriate content, they should report it immediately using the platform’s reporting tools. MyAngels reserves the right to take action, including warning, restricting, or suspending accounts that violate these guidelines.
Proper Use of "My Wishes": "My Wishes" is a space for Users to share meaningful wishes that reflect personal growth, positivity, and aspirations. Users can support each other's wishes to help them come true. To maintain the integrity of this feature:
- Wishes must be constructive and aligned with MyAngels' values (e.g., personal goals, dreams, spiritual aspirations).
- Harmful, offensive, or inappropriate content is strictly prohibited, including:
  - Curses, threats, or messages wishing harm.
  - Hate speech, discrimination, or bullying.
  - Random thoughts, nonsensical text, or content unrelated to a real wish.
- MyAngels reserves the right to moderate, remove, or restrict access to "My Wishes" for Users who violate these guidelines.
Compliance with Laws: Users must comply with all applicable local, national, and international laws while using the platform. This includes respecting copyright laws and not sharing unauthorised content. Example: A User sharing content from a book or article must ensure they have the rights or permissions to do so.
Use of Services: Users must use the Services provided by MyAngels in a manner consistent with their intended purpose. Any misuse or exploitation of the Services, including spamming or solicitation, is prohibited. Example: A User should refrain from sending multiple identical messages to other Users in a short period.
Feedback and Contributions: Users are encouraged to provide feedback and suggestions to improve the MyAngels platform. Constructive feedback helps create a better experience for everyone in the community. Example: A User who has ideas for new features can share them through the designated feedback channels provided on the platform.

Account Creation and Management

Process for Creating an Account

Eligibility Verification: Users must confirm that they meet the eligibility requirements outlined in the User Obligations section. This includes providing accurate age and legal capacity information.

Press the "Sign Up" button on the MyAngels landing page.
Fill in the registration form, providing your first name, family name, email, and password.
Read and agree to the Terms and Conditions by ticking the box.
Complete the CAPTCHA verification by ticking the "I am not a robot" box.
Click "Sign Up."
A box will open requiring a 6-digit verification number. This number will be sent to you via email from MyAngels.
Check your email, copy the verification number, and return to the MyAngels app.
Paste the verification number into the designated box on MyAngels.

Profile Completion

In order for your account to be complete and visible on MyAngels, every new user must complete their profile by providing additional information, which can enhance their experience on the platform. This may include interests, preferences, and a profile picture.

After completing the previous steps, a profile form will pop up, requiring some mandatory information (marked as mandatory) and optional information (marked as optional).

You will have the option to make this information public or private by ticking the appropriate box.

Including a profile photo is highly recommended, as it helps others get to know you better.

After filling out your profile, press "Save" and then click "Back" to navigate to your newly created MyAngels page.

This process ensures that your account is fully set up and ready for interaction within the MyAngels community.

User Responsibilities for Account Security

Password Security: Users are responsible for creating a strong password and must keep it confidential. It is recommended to change passwords regularly and avoid using easily guessable information.

Account Activity Monitoring: Users should regularly monitor their account activity and immediately report any unauthorised access or suspicious behaviour to MyAngels support.

Logout Practices: Users are advised to log out of their accounts after each session, especially when using shared or public devices to prevent unauthorised access.

Account Termination and Suspension Policies

Termination by Users

Users may terminate their accounts at any time through their account settings. To delete your account, please follow these steps:

Access Account Settings: Press the triangle button located in the upper right part of your MyAngels page.
Select Account Settings: From the dropdown menu, choose and press "Account Settings."
Initiate Account Deletion: A pop-up titled "Delete Account" will appear. Press the option that says "I want to delete my Account."
Email Confirmation: You will receive a confirmation email at your registered email address.
Reconfirm Deletion: Open the email and follow the instructions to reconfirm that you want to delete your account.

By confirming your request, your account will be permanently deleted. Please note that this action cannot be undone, and all associated data will be lost.

Termination by MyAngels

MyAngels reserves the right to suspend, restrict, or terminate user accounts at its sole discretion for violations of these Terms & Conditions, including but not limited to the following reasons:

Violation of Community Guidelines: Engaging in behaviours such as abuse, harassment, threats, hate speech, or any harmful conduct toward others.
Spam or Fraudulent Activity: Posting misleading, spam, or deceptive content, or engaging in fraudulent actions that undermine the integrity of the platform.
Impersonation or Misrepresentation: Creating accounts under false identities, misrepresenting oneself or others, or falsely claiming affiliations.
Legal Compliance: Participating in illegal activities, violating regulations, or infringing upon third-party rights.
Misuse of Platform Features: Exploiting MyAngels' services, including but not limited to "My Wishes," "Sending Light," or messaging features, for purposes outside their intended use, such as spreading harmful content.

For minor violations, MyAngels may notify users and allow them to appeal within a reasonable timeframe. However, for serious violations, including illegal activities, impersonation, or severe harm to the platform or its users, MyAngels may terminate accounts immediately without prior notice. Termination decisions are final and at MyAngels' sole discretion.

Impact of Suspension or Termination

Loss of Access: Upon termination, users will lose access to their accounts. Most associated content and data will be permanently deleted, except where retention is required for legal, compliance, or security purposes.

Reporting Violations

To help ensure that MyAngels remains a safe and supportive community, users are encouraged to report violations of these policies. Reports may include, but are not limited to:

Offensive or harmful content.
Harassment, threats, or abuse.
Misuse of platform features.
Violations of MyAngels' Terms & Conditions.

How to Report a Violation:

Visit the Page of the Offending User: Navigate to the profile or page of the individual or entity violating the policies.
Press the Triangle Button: In the top right corner of the page, click on the triangle icon to reveal a dropdown menu.
Select "Report Abuse": From the dropdown list, choose the "Report Abuse" option.
Identify the Issue: A new screen will appear, where users can specify the type of violation they are reporting. This may include categories such as offensive language, harmful conduct, inappropriate content, or violation of legal rights.
Submit the Report: After selecting the item that corresponds to the violation, submit the report for MyAngels' review.

MyAngels will review all reports and take appropriate actions based on the nature and severity of the violation. These actions may include warnings, content removal, or account suspension/termination. Not all reports will result in action, and MyAngels retains full discretion over enforcement decisions. Reports submitted in bad faith or to harass other users may result in penalties against the reporter. This policy ensures that MyAngels remains a positive space for all users, promoting responsible and respectful interaction.

Data Protection and Privacy

Compliance with GDPR

MyAngels is committed to protecting user privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We uphold the highest standards of data protection and privacy by lawfully, fairly, and transparently processing personal data.

Types of Data Collected

MyAngels may collect various types of personal data, including but not limited to:

Personal Identification Information: Name, email address, profile photo, and other contact details.
Usage Data: Information on how users interact with the platform, such as login times, pages visited, and features used.
Communications Data: Records of user communications through the platform, including messages, comments, and support requests.
AI Chat Data: Interactions with MyAngels' AI chat system, stored for personalisation and service improvement.

MyAngels does not sell personal data to third parties.

Purpose of Data Collection

The data collected is used for the following purposes:

Account Management: To create and manage user accounts (legal basis: contractual necessity).
Personalisation: To enhance user experience by providing tailored content and recommendations (legal basis: user consent or legitimate interest).
Communication: To send updates, notifications, and promotional content relevant to user interests (legal basis: user consent or legitimate interest).
Compliance and Security: To ensure compliance with legal obligations and protect the platform from fraud or abuse (legal basis: legal obligation or legitimate interest).
AI-Powered Conversations: To improve AI chat interactions and generate personalised insights (legal basis: user consent).

AI-Powered Conversations & Data Processing

MyAngels provides an AI-powered chat system designed to offer guidance, recommendations, and personalised support. When users interact with the AI, the following data may be processed:

Chat Content: Messages exchanged between users and the AI may be stored to enhance responses and provide relevant recommendations.
AI-Generated Insights: The AI may analyze conversations to suggest therapies, practitioners, or platform features that align with user needs.
Retention Period: AI chat data will be stored for 1 year to improve user experience and maintain service continuity.

AI conversations are private and not visible to other users.

User Rights Regarding Their Data

Users have the following rights regarding their personal data:

Access: Users can request access to their personal data held by MyAngels.
Rectification: Users can request corrections to inaccurate or incomplete data.
Erasure ("Right to be Forgotten"): Users have the right to request the deletion of their data under certain circumstances.
Data Portability: Users can request their data in a structured, commonly used format to transfer to another service.
Withdrawal of Consent: Users can withdraw consent for data processing at any time, where consent is the legal basis for processing.
Objection to Processing: Users can object to certain types of processing, such as direct marketing or automated decision-making.

These rights are subject to applicable legal and operational limitations.

Contact Information for Data Requests

To exercise any of these rights, users can contact MyAngels at contact@myangels.com. Requests will be processed within one month, as required under GDPR.

Data Retention Periods

General Data Retention: MyAngels will retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

AI Chat Data: AI chat history will be stored for 1 year and automatically deleted afterward unless a user requests earlier deletion.

Deletion or Anonymisation: Once the retention period expires, personal data will be securely deleted or anonymised to prevent identification.

User-Initiated Deletion: Users can request deletion of their accounts and associated data at any time, subject to legal retention requirements.

Certain data may be retained longer if necessary for security, legal compliance, or dispute resolution.

Security Measures

MyAngels employs industry-standard security measures to protect user data from unauthorised access, alteration, disclosure, or destruction. These include:

Encryption: MyAngels uses modern encryption protocols to protect user data. Sensitive information is encrypted both in transit and at rest where required to ensure privacy and security. We continuously enhance our security measures to safeguard personal data against unauthorised access.
Access Controls: Only authorised personnel have access to personal data, and access is logged and monitored.
Threat Protection: MyAngels employs firewalls, intrusion detection systems (IDS), and automated security monitoring to prevent and detect cyber threats.
Regular Security Audits: The platform undergoes periodic security reviews to identify and address vulnerabilities.
Incident Response: In the event of a data breach, MyAngels will promptly investigate, mitigate risks, and notify affected users as required by law.

While MyAngels takes every precaution to secure user data, no online platform can guarantee absolute security. Users are encouraged to protect their accounts by using strong, unique passwords and being cautious with personal information.

Cookies and Tracking Technologies

MyAngels may use cookies and similar tracking technologies to enhance user experience. Users can manage their cookie preferences through their browser settings. Detailed information about our cookie policy can be found in Cookie Policy.

User Consent

By creating an account and using MyAngels, users agree to the collection, processing, and storage of their personal data in accordance with this Privacy Policy.

Certain types of data processing (e.g., account creation, security measures, fraud prevention) are based on contractual necessity or legal obligation.

Other types of data processing (e.g., personalised recommendations, AI chat interactions) may require user consent, which can be withdrawn at any time in the account settings.

Users may request to modify or delete their personal data by contacting MyAngels through the provided support channels.

If a user withdraws consent for essential data processing, they may no longer be able to use certain features of MyAngels.

Intellectual Property Rights

Ownership of the Platform and Its Content

MyAngels or its licensors retains all rights, titles, and interests in and to the platform, including but not limited to:

Software and Technology: All software, code, and underlying technology used to operate MyAngels is the exclusive property of MyAngels or its licensors.
Content: This includes all text, images, graphics, audio, video, and other multimedia content created by MyAngels, which is protected under copyright, trademark, and other intellectual property laws.

User-Generated Content & License Grant

Ownership: Users retain full ownership of any content they create and share on MyAngels.

License Grant: By posting or sharing content on MyAngels, users grant MyAngels a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute their content solely within MyAngels' platform and its directly related services (e.g., mobile apps, notifications).

Marketing & External Promotions: If MyAngels wishes to use user-generated content for external marketing purposes (e.g., social media, advertising campaigns), MyAngels will request explicit user consent through a structured approval process. Users have the right to approve or decline such requests without affecting their use of the platform.

Content Removal: If a user deletes their content or account, MyAngels will remove the content from public display, but copies may remain in backups or archives for a limited period as required for operational or legal purposes.

User Responsibility for Content

Users must ensure they have the rights to any content they upload and that it does not infringe on copyright, trademark, or other intellectual property rights.

MyAngels is not responsible for copyright violations caused by user-submitted content. If a third party claims ownership of any content, MyAngels reserves the right to remove or restrict access to the disputed material.

Definition of Key Terms

Intellectual Property: Any creations of the mind that are legally protected.

Derivative Works: Works based on or derived from one or more existing works.

User Content: Any content that users upload, post, or otherwise make available on MyAngels.

Restrictions on Use of MyAngels' Intellectual Property

Users are granted a limited, non-exclusive, revocable license to access and use MyAngels for personal, non-commercial purposes. The following restrictions apply:

No Unauthorised Use: Users may not reproduce, distribute, modify, or create derivative works from any part of MyAngels' content or platform without explicit written permission from MyAngels.
No Commercial Use: Users are prohibited from using MyAngels' intellectual property for any commercial purposes, including selling, licensing, or exploiting any content or technology without prior consent.
No Trademark Misuse: Users may not use MyAngels' name, logos, or trademarks in any manner that could mislead or confuse others or suggest an endorsement or affiliation without MyAngels' express permission.
No Circumvention of Security: Users must not attempt to bypass any security measures implemented by MyAngels to protect its intellectual property or data.

Users are encouraged to report any suspected unauthorised use of MyAngels’ intellectual property through the platform's reporting system or support channels.

Marketing Consent Process

If MyAngels selects user-generated content for external marketing, the following process will apply:

User Notification: MyAngels will send an email and in-app notification requesting explicit approval to use their content in external promotions.
Approval via Click-Based System: Users will be directed to a consent page where they can choose to approve or decline the request.
Consent Record Storage: If approved, the consent status will be stored in MyAngels' database with the user's ID, date, and content reference.
Opt-Out Option: Users may withdraw consent at any time through their account settings, and MyAngels will stop using their content in future promotions.

By implementing this process, MyAngels ensures clear user consent, legal compliance, and transparency in content usage.

Consequences of Violations

Violating MyAngels' intellectual property rights or misusing user-generated content may result in:

Warnings or Content Removal for minor infractions.
Account Suspension or Termination for repeated or severe violations.
Legal Action if MyAngels’ rights are infringed upon or if there is significant harm caused.

Enforcement decisions are made at MyAngels' discretion, considering the severity of the violation.

Licensing Agreements

Users retain ownership of any content they upload but grant MyAngels a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display their content solely for platform operation and promotion. This license remains in effect until users delete their content or account, after which MyAngels will remove it from public access. However, copies may remain in backups or archives for a limited period as required for operational or legal purposes.

User Content Policies

All user-generated content must comply with MyAngels' community guidelines [insert link]. Inappropriate or infringing content may be removed without notice.

MyAngels reserves the right to remove, restrict, or modify any content that violates these guidelines without prior notice.

If users believe their intellectual property rights have been infringed, they should report the issue to MyAngels at contact@myangels.com.

MyAngels will review and respond to such reports within a reasonable timeframe and take appropriate action in accordance with applicable laws.

Repeated violations may result in account suspension or termination.

Dispute Resolution

Any disputes related to intellectual property rights must first attempt to be resolved through mediation.

If mediation is unsuccessful, the dispute will be resolved through arbitration, as determined by MyAngels.

Arbitration will be conducted in [insert jurisdiction] and follow the rules of [insert arbitration authority].

Users waive the right to pursue class-action lawsuits regarding intellectual property claims.

Third-Party Links, Services, and AI Recommendations

Disclaimer Regarding Third-Party Content, Links, and AI-Generated Suggestions

MyAngels may include links to external websites, applications, or services that are not owned, operated, or controlled by MyAngels.

These links are provided for user convenience only. MyAngels does not endorse, verify, or assume responsibility for any third-party content, privacy policies, or business practices.

AI-Generated Content & Recommendations:

MyAngels' AI system may provide automated suggestions related to therapies, therapists, spiritual practices, and external resources.

These recommendations are for informational purposes only and do not constitute professional, medical, psychological, or legal advice.

MyAngels does not guarantee the accuracy, effectiveness, or safety of AI-generated suggestions.

Users acknowledge that MyAngels has no control over the availability, accuracy, or legality of external third-party content or AI-generated responses, and we are not liable for any damages or losses caused by their use.

Services Offered by Users on MyAngels

Within MyAngels, users may encounter individuals offering healing, therapy, or other spiritual services and products.

Some practitioners are verified by MyAngels, meaning they have submitted proof of their credentials or licenses (where applicable).

However, other practitioners may not be officially authorised or regulated, especially in regions where licensing requirements do not exist.

AI recommendations may reference third-party practitioners, but MyAngels does not verify, endorse, or guarantee the quality of these services.

Users are solely responsible for evaluating the credibility and legitimacy of any practitioner before engaging with their services.

No Endorsement of Third-Party Services

The presence of third-party links, services, or references on MyAngels does not constitute an endorsement, guarantee, or recommendation by MyAngels.

Users should exercise caution and conduct their own research before engaging with third-party services, including those suggested by MyAngels' AI.

It is the user's responsibility to read and understand the terms, conditions, and privacy policies of any external site, service, or provider before use.

User Responsibility

Users acknowledge that any interactions, agreements, or transactions with third-party services—including those offered by other users or recommended by AI—are made at their own risk and discretion.

MyAngels does not guarantee the quality, effectiveness, legitimacy, or safety of any third-party services or products, including those referenced by the AI.

MyAngels is not responsible for resolving disputes between users and third-party providers. Any issues arising from such interactions must be addressed directly with the service provider.

Changes to Third-Party Services

MyAngels does not guarantee the continued availability of any third-party services, products, or content.

Third-party links and services may become unavailable or change without notice. Users are encouraged to verify the legitimacy of third-party services before using them.

Reporting Issues

If users encounter misleading, harmful, or inappropriate third-party content or AI recommendations, they are encouraged to report it to MyAngels.

MyAngels will review such reports and take action if necessary, but we do not guarantee resolution or the removal of third-party content unless legally required.

By using the MyAngels platform, users acknowledge and accept these terms regarding third-party links, AI-generated content, and services.

Limitation of Liability

Disclaimers Regarding the Use of the Platform

MyAngels provides its services completely free of charge. Users acknowledge that they use the platform at their own risk. While we strive for a reliable experience, we do not guarantee uninterrupted access, error-free performance, or complete security.

Users acknowledge that:

No Warranty: MyAngels does not warrant that the platform will be available at all times, meet user requirements, or be free from security vulnerabilities, AI errors, or inaccuracies.
Content Accuracy: MyAngels does not guarantee the accuracy, reliability, or completeness of any content, including user-generated content, AI-generated responses, or third-party services.
AI-Generated Interactions:
MyAngels features an AI system that may provide automated suggestions, guidance, and responses.

AI-generated content is for informational purposes only and does not constitute professional, medical, psychological, or legal advice.

MyAngels does not verify, endorse, or guarantee the correctness of AI-generated recommendations.
No Professional Relationship:
Using MyAngels does not create a therapist-client, doctor-patient, or advisor-client relationship.

Users must consult a qualified professional before acting on any recommendations.

Limitation of Liability for AI and Other Services

To the maximum extent permitted by law, MyAngels and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Reliance on AI Suggestions: Any losses, harm, or adverse outcomes resulting from AI-generated responses, therapy recommendations, or suggested practitioners.
Loss of Data or Profits: Any financial or personal data loss resulting from platform usage, including system failures or AI errors.
Personal Injury or Psychological Harm: Any physical harm, emotional distress, or deterioration of mental health arising from AI interactions, services, or content.
Third-Party Services: Any damages caused by interactions with therapists, healers, or practitioners recommended by AI or listed on MyAngels.

Users agree that all interactions with AI, third-party services, and platform content are at their own risk.

AI-Specific Limitation of Liability

Users acknowledge and agree that:

AI-generated content is not human-reviewed and may contain errors, biases, or outdated information.
MyAngels is not responsible for any misunderstandings, misinterpretations, or consequences arising from AI-generated content.
Users should seek professional advice before making any decisions based on AI responses.

Cap on Liability

Where liability cannot be fully disclaimed by law, MyAngels’ total liability shall be limited to the minimum amount permitted by applicable law.

In jurisdictions where liability limitations are permitted, MyAngels shall not be liable for any amount exceeding the lowest legally enforceable cap.

By using MyAngels, users acknowledge and accept these limitations of liability.

Indemnification

User’s Obligation to Indemnify MyAngels

As a condition of using the MyAngels platform, users agree to indemnify, defend, and hold harmless MyAngels, its affiliates, officers, directors, employees, agents, licensors, and service providers (collectively referred to as "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney's fees and court costs) arising out of or related to:

User Conduct: Any actions taken by the user on MyAngels, including content submissions, communications with others, and interactions with third-party services. This includes violations of these Terms, applicable laws, or any harmful behavior.
Content Submission: Any content posted, shared, or contributed by the user, including text, images, videos, or other materials. Users must ensure their content does not infringe intellectual property rights, privacy rights, or any legal protections of third parties.
Third-Party Interactions: Any disputes, claims, or damages resulting from user interactions with other users, therapists, practitioners, or third-party service providers, whether on or off the MyAngels platform.
Use of AI-Generated Content: Any claims arising from the user's reliance on, misuse of, or actions based on AI-generated recommendations, responses, or advice.
Use of Third-Party Products or Services: Any claims arising from the user’s engagement with third-party products or services advertised or linked on MyAngels. Users acknowledge that MyAngels does not endorse or guarantee the quality, safety, or legality of these services.
Violation of Laws: Any claims resulting from the user’s violation of local, national, or international laws.
Breach of Terms: Any claims arising from the user's breach of these Terms, Community Guidelines, or other MyAngels policies.

Process for Indemnification

If an Indemnified Party becomes subject to a claim for which the user is obligated to indemnify under these Terms, the following process will apply:

Notification: MyAngels will promptly notify the user of the claim, providing reasonable details of the issue.
Legal Defence: MyAngels reserves the right to control the defence and legal strategy of any claim at its discretion. However, users may participate in the defence at their own expense.
Settlement Approval: The user may not settle any claim without MyAngels’ prior written consent. MyAngels may reject settlements that impose liability, obligations, or reputational damage on the platform.
Retained Rights: MyAngels retains the right to participate in the defence of a claim at its own expense, and such participation shall not waive its rights to indemnification.

Limitation of Indemnification

Users are NOT required to indemnify MyAngels for claims that arise from MyAngels’ gross negligence or wilful misconduct.

Users are encouraged to take reasonable steps to mitigate damages or claims they may be responsible for.

Survival of Indemnification Obligations

These indemnification obligations shall survive:

Termination of the user’s account or relationship with MyAngels.
Expiration or modification of these Terms & Conditions.

By using MyAngels, users acknowledge their understanding of these indemnification obligations and agree to comply with them fully.

Governing Law & Dispute Resolution

Governing Law

These Terms and Conditions shall be governed by and interpreted under the laws of the State of Delaware, United States, without regard to conflict of law principles. This means: Any legal disputes related to MyAngels will be resolved under Delaware law, regardless of the user's location.

Jurisdiction & Venue

Users agree that:

Any legal action or proceeding arising from these Terms shall be brought exclusively in the state or federal courts located in Delaware, USA.
By using MyAngels, users consent to the personal jurisdiction of these courts and waive any objections related to venue or an inconvenient forum.

Dispute Resolution (Mediation & Arbitration)

Attempt Informal Resolution First:

Users must attempt to resolve disputes informally with MyAngels before pursuing legal action.

If a dispute cannot be resolved informally, MyAngels may require users to submit to binding arbitration.

Mandatory Arbitration for Disputes:

Any dispute not resolved informally shall be settled by binding arbitration in Delaware, USA, under the rules of the American Arbitration Association (AAA). Users waive their right to sue MyAngels in court (except for certain exceptions listed below). Arbitration is final and binding, with limited appeal rights.

Exceptions: MyAngels may pursue legal action in court for:

Intellectual property claims (trademarks, copyrights, patents).
Fraud, security breaches, or misuse of the platform.
Injunctive relief (to stop illegal activities).

Users waive their right to participate in class-action lawsuits or mass arbitrations against MyAngels.

International Users

Users from outside the United States acknowledge that:

They must comply with their local laws and regulations when using MyAngels.
All legal disputes will be handled under Delaware law, in U.S. courts, unless required otherwise by mandatory local consumer protection laws.
Users waive the right to file claims in their home country’s courts unless local laws explicitly require otherwise.

Consumer Rights Disclaimer: (For compliance with EU and other international laws)

If local laws grant users non-waivable consumer protection rights, those rights remain unaffected.

Severability

If any provision of these Terms is found to be unenforceable under applicable law, that provision shall be limited or eliminated as necessary while keeping the remaining provisions in effect.

Modification of Governing Law & Jurisdiction

MyAngels reserves the right to amend these provisions, but:

Users will be notified of significant changes via email or platform notice.
Continued platform use after legal updates constitutes acceptance of the new terms.

Changes to Terms & Conditions

Right to Modify Terms

MyAngels reserves the right to modify or update these Terms & Conditions at any time to reflect changes in the platform, legal requirements, security policies, or business practices. Continued use of MyAngels after updates take effect constitutes acceptance of the revised Terms.

User Notification of Changes

For major updates that affect user rights or obligations, MyAngels may notify users through:

In-app notifications (banner or pop-up).
A public announcement on the MyAngels website.
Email alerts (only for critical legal updates or compliance requirements).

Users are encouraged to review the Terms periodically, as minor updates may not require direct notification.

Mandatory Acceptance for Significant Changes

Explicit user acceptance (e.g., clicking “I Agree”) will only be required for substantial legal changes that significantly impact user rights.

Acknowledgment

By continuing to use MyAngels after any updates take effect, users confirm their acceptance of the revised Terms.

Contact Information

How to Reach MyAngels for Support & Business Inquiries

MyAngels is committed to providing accessible and responsive support. If you have any questions, concerns, legal matters, or business inquiries, you can reach us through the following channel:

General Support & Business Email: contact@myangels.com

For general inquiries, technical support, legal matters (including GDPR inquiries), and business-related correspondence.

Please include relevant details (e.g., issue description, screenshots, or business inquiry specifics) to help us assist you efficiently.

Social Media & Community Updates

Stay connected with MyAngels for news, announcements, and community engagement:

Facebook: facebook.com/MyAngels
Instagram: instagram.com/MyAngels

Note: Social media is for general updates only. For account support or legal matters, please use contact@myangels.com.

Response Time

User Support Requests: MyAngels typically responds within 24–72 hours, but response times may vary based on request volume. No guaranteed timeframe is provided.

Business & Partnership Inquiries: MyAngels prioritizes business requests and aims to respond within 1–3 business days.

Legal & GDPR Requests: MyAngels will process legal requests within 30 days, as required by applicable regulations.

Feedback & Suggestions

We welcome feedback to improve MyAngels! Users can share suggestions via contact@myangels.com.

Mailing Address (For Legal & Business Correspondence Only)

For legal notices, regulatory requests (including GDPR inquiries), and business correspondence, MyAngels can be reached at:

MyAngels, Inc.
1717 Pennsylvania Avenue, NW, Suite 1025,
Washington, DC 20001, United States

For general inquiries, please use email: contact@myangels.com

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Terms and Conditions